EM AfriNOVA Alowe Top
Order today and you'll receive your package between Friday December 31st to Monday January 3rd.
Alowe ~ Always be yourself.
We process and craft your order within 1-2 business days unless the item is on already from a pre-order and is there has been ready made.
All deliveries takes 22-25 business days depending on shipping method selected at checkout and your location, all items are made to order.
International delivery takes 1-3 weeks depending on shipping method selected at checkout and your location.
We accept exchanges and returns within 21 days after delivery for U.S orders and 30 days after delivery for international orders.
Customers will be responsible for shipping and handling charges to return the item. If the package does not reach us safely, we will not be able to complete the refund. Please make sure you get tracking on your returns so that proof of delivery can be verified. No returns or exchanges after 21 days.
In the instance that UPS,USPS,DHL tracking states that your package has been delivered but you have not received your items, please contact us. Once the package is in the hands of the USPS, they become liable for the safe delivery of your items. If a package isn’t properly delivered, upon notification from the customer, we will open up a case with the USPS. Please allow 2 weeks for us to investigate and arrive at a resolution. If you do not receive your order within the 2 weeks of investigation, we'll provide you with the option of either reshipping your order or giving you store credit. A refund will not be issued.